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post date:
2010-09-26 02:20:59
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Hi, rnrnI have started my trial period of this software. I created a new HTML page and saved it, and then chose a Flexi CSS template from the Insert menu. Clicked on Insert, but there is absolutely no change in the page. I watched and read all the tutorials but no luck. Could you please help me out?rnrnThanks,rnR.
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Ion Coman [Extend Studio]
post date:
2010-09-26 05:26:54
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Hi,
can you please give us more details about your computer configuration? What operating system and Dreamweaver version.
Does your current user profile contains a special character (such as ' from John's profile)?
Thanks,
Ion
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post date:
2010-09-26 05:57:32
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Hi Ion,
My computer configuration is as follows:
HP Pavilion notebook with resolution of 1366 x 800
Intel core i3 2.13 GHz
3 GB RAM
ATI Mobility Redeon HD 4550 512 MB graphics
Operating system: Windows 7 Hope Premium
Dreamweaver CS5
Thanks for helping.
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post date:
2010-09-26 06:00:15
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I am not sure what you mean by user profile.
Could you please elaborate? Thanks.
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Ion Coman [Extend Studio]
post date:
2010-09-26 06:47:30
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You can find the current user account name of Windows by going to Start>Control Panel>User Accounts.
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post date:
2010-09-26 06:54:49
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Hi Ion,
My account name is Rajneesh and I am the only user (admin) of my notebook.
Thanks.
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Michael143
post date:
2010-09-26 09:29:56
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I also have the same issue with this. I really find it hard to solve this. I'll try suggestions from this forum and hope it'll be okay later. Thanks a lot. I'll regularly visit this forum for updates.
<a href="http://www.fatlossblogger.com/">P90X Workout</a>
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Andrei Rinciog [Extend Studio]
post date:
2010-09-27 05:52:37
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Hello,
Rajneesh, so the interface opens and you are able to select one of the layouts but after you click insert there's nothing in your page? Have you tried to minize and restore Dreamweaver? Maybe it will cause it to refresh. The extension should insert some files inside a folder called "includes" on the root of your site. Has that folder been created?
This is a very strange error and I don't really know what can cause it. Could we do a desktop sharing session so I can take a look at what's happening on your computer?
Michael, you have the same problem as Rajneesh? Could you please give us more info of your operating system and Dreamweaver version?
Regards,
Andrei Rinciog
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KJA
post date:
2010-10-28 08:04:17
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I downloaded and installed the latest trial as well and I'm experiencing the same issue!
Clicking "Insert" from the extension dialog after choosing/creating a layout wont insert any code at all!
I'm using the following:
Flexi CSS Layouts v1.0.259 (trial period)
DW CS5 11.0.3 (CS5 Design Premium)
Win7 Ultimate x64
Core2 Duo 6500
8GB RAM
1GB GeForce GTS 250
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Andrei Rinciog [Extend Studio]
post date:
2010-10-28 08:19:10
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Hello,
Do you have an apostrophe in the site name or in the username of your computer?
Something like "Mike's Website" ?
Regards,
Andrei Rinciog
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KJA
post date:
2010-10-28 08:32:24
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Nope.
Computer username is KJA and site name is Test.
Trying to insert with a simple page containing:
html
head
title (Untitled Document)
/head
body
/body
/html
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Andrei Rinciog [Extend Studio]
post date:
2010-10-28 09:15:37
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Hello,
Do you think we could do a desktop sharing session so I can take a look at what's happening on your computer.
Usually these problems where caused by apostrophe. If that's not the case, I'm afraid I have to take a look before I can say for sure what's wrong.
Tell me if you could do a desktop sharing and I will send you more instructions by email.
Regards,
Andrei Rinciog
PS: don't post your email address. I will get it from the database.
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post date:
2010-10-29 16:28:52
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I'm not able to start the flexi css layout. It demands a serial, but I have gotten no serial, neither per email nor is it written in my user account. ?????????????????? Strange thing ... Would like to test ist.
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Andrei Brebulet [Extend Studio]
post date:
2010-11-01 04:39:41
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Hello,
Have you purchased the extension? Perhaps you've used another e-mail address when you purchased. If this is so, our system automatically creates an account for that e-mail address. You can send us an e-mail to support[at]extendstudio.com with any e-mail address you may have used and we'll search our database. Let us know
Regards,
Andrei Brebulet
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KJA
post date:
2010-11-01 06:59:15
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I worked out what the problem for me was...
It wasn't the computer username or the site name that had an apostrophe, it was the site FILE PATH. Creating a new site/file folder without an apostrophe fixed the problem.
Is this bug going to be fixed in a future update? I am looking to purchase, but i am a little hesitant as I have several programs (including 15 other DW sites and my entire iTunes library) configured to use the folder containing the apostrophe.
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Andrei Brebulet [Extend Studio]
post date:
2010-11-02 05:04:42
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Hello again,
This issue has been fixed and will be included in the next update of the product. I can't say exactly when it will be available, but very soon.
Regards,
Andrei Brebulet
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Robert
post date:
2011-01-18 16:18:08
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Both Flexi Layout and Flexi Panels installed with no problem. Both seem to function fine until you hit the insert button: Nothing gets inserted on the webpage, no code, no anything. It's as though the programs don't where their own files are.
I am current running Windows 7 64bit on a Sony AW190 laptop with 4 gb ram and using Dreamweaver CS5.
Any ideas?
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Andrei Rinciog [Extend Studio]
post date:
2011-01-19 04:41:45
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Hello,
What insert button are you referring at? The one the from the interface or the insert from Dreamweaver?
Maybe there's something wrong with the configuration of the site you are testing in.
Have you tried in a different site?
Regards,
Andrei Rinciog
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Robert
post date:
2011-01-19 08:37:14
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Thanks for your help, but it turns out it was that apostrophe thing. The name of the directory the site on Dreamweaver was in had an apostrophe in it. Once I changed it everything worked just fine. It happened to me once before a while back and I forgot all about it. I won't forget again.
Bob Quigley.
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