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User Details |
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post date:
2010-03-10 15:41:56
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Site defined. I open a page in Dreamweaver (DM) try to open Flexipanels and DM crashes. This happens everytime.
DM CS4
Windows XP SP3
Flexipanels - demo downloaded today 3-10-2010)
Branch
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Brad Lawryk
post date:
2010-03-10 23:31:38
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Hi Branch,
You need to delete you DW Cache File.
More info can be found here:
http://forums.adobe.com/thread/494811
Let me know if that worked.
Brad
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Branch
post date:
2010-03-11 00:03:13
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Thanks, but no luck. DM is still crashing, but only when trying to use Flexipanels. Otherwise it's stable.
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Andrei Rinciog [Extend Studio]
post date:
2010-03-11 05:29:21
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Hello,
Could you please tell me what user name you have on your computer? Does it have any kind of special characters in it?
Regards,
Andrei
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Branch
post date:
2010-03-11 08:58:02
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post date:
2010-03-17 19:33:38
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I am having the same problem
using dw4 and windows 7
Have deleted cache file but DW still crashes when I try to load the panel or when I try to use the slicer
Cheers
Ivan
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Andrei Rinciog [Extend Studio]
post date:
2010-03-18 06:29:40
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Hello Ivan,
When you press the 'insert panel' button from the insert panel, does it open the interface at all? Or does it crash imediately after you press that button?
Regards,
Andrei Rinciog
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post date:
2010-03-18 08:17:28
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Hi Andrei
When I initially pressed the 'insert panel' button from the insert panel, It opened the interface and completely loaded all the skins.
another interface then opened and told me when I next pressed 'insert panel' button it would open the template panel (or something like that)
However when I did this the interface started to load but then windows popped up inform me a program had stopped Dw responding and Dw shut down .
Similarly when tried the slicer button
cheers
Ivan
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Andrei Rinciog [Extend Studio]
post date:
2010-03-18 08:22:30
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Could you please send some screenshots at support at extendstudio.com?
Thanks,
Andrei Rinciog
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PRM Baart
post date:
2010-03-23 08:13:05
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Hi Andrei,
using dw4 and windows 7 Professional
The exention worked fine untill i tried to start today.
Dw crashes imediately after i start Flexipanels.
Regards,
Paul
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Andrei Rinciog [Extend Studio]
post date:
2010-03-24 05:08:52
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Hello Paul,
You said that the extension worked fine until yesterday. Have you made any modifications to your system or maybe a Dreamweaver update or something like that?
Regards,
Andrei
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PRM Baart
post date:
2010-03-24 06:14:20
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Hi Andrei,
Yesterday I want to use Flexipanels and Dw4 crashed, so consulted the support-division and saw I wasn't the only one having this issue.
Only the updates offered by Adobe, using Abdobe update-installer are installed. DwCS4 version 10.00.4117.
For now I use DwCS3 and no problems yet.
Regards,
Paul
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Andrei Rinciog [Extend Studio]
post date:
2010-03-24 06:27:15
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Thanks Paul,
We had had several reports of this over the past days and we are trying to figure out the cause. Until now we haven't localized a single cause as all the desktop connections made had different problems.
That's why every bit of information is helpful.
We will keep working on this. I will come up with more info as soon as we have something new.
Regards,
Andrei
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Dave Penny
post date:
2011-05-18 14:58:47
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Whats the Story on this? I am having the same probelm everything else works accept flexi panels. Once I try to lauch it it starts to load interface and then crashes Dreamweaver. MAC OS
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Andrei Rinciog [Extend Studio]
post date:
2011-05-19 05:41:14
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Hello Dave,
Do you have the latest version of the extension installed?
Could we do a desktop sharing session so we can check what happens in your Dreamweaver? I can send you an email with instructions for the connection.
Regards,
Andrei Rinciog
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Dave Penny
post date:
2011-06-10 08:01:38
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Hello Andrei
Yes as far as I know I have the latest version installed v 1.2.1. I would be happy to do desktop share as I would like this issue resolved as soon as possible.
Thanks
Dave
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Dave Penny
post date:
2011-06-13 13:29:30
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Hello Andrei
Yes as far as I know I have the latest version installed v 1.2.1. I would be happy to do desktop share as I would like this issue resolved as soon as possible.
Thanks
Dave
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Andrei Rinciog [Extend Studio]
post date:
2011-06-14 04:23:02
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Hello Dave,
I will send you an email with instructions on how to make the connection.
Regards,
Andrei Rinciog
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marcanne
post date:
2011-10-24 20:57:01
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I have the same problem. I am using Windows 7, DWCS4 and have cleared the config. Still crashes. Please email me info as I just bought this program and need to use it.
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marcanne
post date:
2011-10-24 21:00:56
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I should add, I have multiple config files in the CS4 folder
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Elena Tepardea [Extend Studio]
post date:
2011-10-25 06:16:29
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Hello,
Do you have any special characters in your OS username or the Windows installed in other language than english?
Can you please send us some screenshots by e-mail to support[at]extendstudio.com?
Thank you!
Regards,
Elena Tepardea
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marcanne
post date:
2011-10-25 13:46:56
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Yes. My OS has an apostrophe in the name as in Marcanne' Computer
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Elena Tepardea [Extend Studio]
post date:
2011-10-26 06:43:58
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Hello,
Delete the apostrophe from your computer name and the extension should work without problems.
Regards,
Elena Tepardea
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