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Jennifer Danko
post date:
2009-09-29 10:58:31
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I have installed the latest version of the extension and in Firefox only I see white lines running through the images. I have tested this is Safari, IE7 & 8. Only Firefox displays the lines. Any input on how I can correct this would be appreciated.
http://www.siteontime.com/NewHope/test.php
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Andrei Rinciog [Extend Studio]
post date:
2009-09-29 11:26:47
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Hello Jennifer,
What version of Firefox do you have ? I have tested it on Firefox 3.5 and it seems ok.
Regards,
Andrei
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Jennifer Danko
post date:
2009-09-29 11:28:42
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I also have 3.5 , I have release 3 so it is 3.5.3
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Andrei Rinciog [Extend Studio]
post date:
2009-09-29 11:42:33
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Strange, I have the exact same version.
Try emptying the browser cache before and refresh the page.
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Jennifer Danko
post date:
2009-09-29 11:48:34
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I cleared the cache and I still see the lines. I have a screen print of it, but there is no way to attach an image to the post
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Andrei Rinciog [Extend Studio]
post date:
2009-09-29 11:54:58
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You can send it support at extendstudio.com.
What version does it say in the extension manager ?
Have you updated from an older version or this is the first time you've installed the extension ?
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Jennifer Danko
post date:
2009-09-29 11:59:40
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I emailed the screen shot. The install was a clean install. The version says 1.1.1. I just purchased this yesterday.
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Andrei Rinciog [Extend Studio]
post date:
2009-09-29 12:27:23
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Hello again,
We didn't receive any email on the support account. Are you sure you wrote the address correctly ?
Regards,
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Jennifer Danko
post date:
2009-09-29 12:30:26
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I just sent it again. I sent to the email you posted above.
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Andrei Rinciog [Extend Studio]
post date:
2009-09-29 12:56:17
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Hello,
I am not able to reproduce it. We will look into it more tomorrow and come back to you.
In the meantime, if you could send us a copy of the page by email that would be very helpful.
Kind regards,
Andrei
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Brad Lawryk
post date:
2009-09-29 19:24:59
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Looks fine to me. Except looks like you are missing a css file or something for the second (smaller) panel?
Brad Lawryk
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Andrei Rinciog [Extend Studio]
post date:
2009-10-01 05:48:24
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Hello,
Thank you Brad for helping us out by taking a look at the page.
I see that the page is no longer online. Do you still have the problem Jennifer ?
Regards,
Andrei
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