|
User Details |
message
|
|
Lucas
post date:
2011-12-22 07:41:58
|
|
Windows Server 2008rnDW CS5.5rnAs soon as I initialize FC it crashes DW with following message:rnrnProblem signature:rn Problem Event Name: APPCRASHrn Application Name: Dreamweaver.exern Application Version: 11.5.1.5344rn Application Timestamp: 4de739acrn Fault Module Name: kernel32.dllrn Fault Module Version: 6.0.6002.18449rn Fault Module Timestamp: 4da47a32rn Exception Code: e06d7363rn Exception Offset: 0001c83brn OS Version: 6.0.6002.2.2.0.272.7rn Locale ID: 1033rn Additional Information 1: 19c5rn Additional Information 2: 72355d4ded6d662f9ff386a75c58f8f3rn Additional Information 3: 19b4rn Additional Information 4: cc7698206e7f00d22f0b2f027a4c590arnrn
|
|
|
Andrei Rinciog [Extend Studio]
post date:
2011-12-23 05:42:12
|
Hello Lucas,
We will do some tests and I will send you a patch by email in the following asap.
Probably today or tomorrow morning.
If we can't reproduce the problem would it be ok to make a desktop sharing session so we can take a look?
Kind regards,
Andrei Rinciog
|
|
|
Lucas
post date:
2011-12-23 06:35:56
|
Andrei,
Yes, let me know when and we can schedule a desktop sharing. I look forward to receive the patch.
Thanks,
Lucas
|
|
|
Lucas
post date:
2012-01-09 15:55:20
|
Andrei,
I hope you have had a great break over the holidays. Please, let me know when we can work on this issue of DQ crashing when I try to insert a chart.
Thanks,
Lucas
|
|
|
Lucas
post date:
2012-01-29 22:56:42
|
|
This was never solved. I moved away from using the extension with Windows Server 2008. I am using the extension on a Windows 7 machine. The support team worked on it and was never able to recreate it on their side and much less to solve it. I uninstalled all adobe products, went back to install, nothing. If you are trying to run this extension with DW on a 64-bit Windows Server 2008 machine, don't do it.
|
|
|
Elena Tepardea [Extend Studio]
post date:
2012-01-31 11:45:39
|
Hello Lucas,
I am glad that it works on the Windows 7 machine.
We still haven't been able to reproduce it in our computers and that is why we weren't able to find a solution to this.
However, if you ever encouner this, please post here or send an e-mail to support[at]extendstudio.com.
Meanwhile we will keep investigating.
Regards,
Elena Tepardea
|
|
