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User Details |
message
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eSoftware Solutions
post date:
2010-10-01 08:54:56
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Hi,
I'm having a problem - after a crash of the product and a reinstall I get the following error when trying to activate the product:
Error 661 - Product registration failed!
I have reset the license on the web site but it still doesnt work!
Please help! I need to use this product today or will miss a deadline for invoicing.
Thanks
Ian
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Andrei Brebulet [Extend Studio]
post date:
2010-10-01 09:43:42
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Hello Ian,
I've changed your license so you can go to your account page and use the new license number that you can find there. Let us know if there's anything else you'd like to know.
Best regards,
Andrei Brebulet
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eSoftware Solutions
post date:
2010-10-01 09:47:14
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Hi,
Thanks for the prompt reply.
Yes, that has worked now. Thank you!
Best Regards,
Ian
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simon myles
post date:
2011-02-03 11:34:23
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Hi,
I'm having a problem - after a crash of the product and a reinstall I get the following error when trying to activate the product:
Error 661 - Product registration failed!
I have reset the license on the web site but it still doesnt work!
Please help! I need to use this product today or will miss a deadline for invoicing.
Thanks
Ian
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Andrei Rinciog [Extend Studio]
post date:
2011-02-07 08:59:58
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Hello,
There was a problem with your license type. I generated a new license that will work. You can find it in your account, at the bottom.
Regards,
Andrei Rinciog
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Juan F Barillas
post date:
2011-05-05 10:43:07
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I have the problem to. please help me.
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Andrei Rinciog [Extend Studio]
post date:
2011-05-05 10:59:14
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Hello,
I've added a new license in your account. Try with the new license and tell me if it still gives you the error.
Regards,
Andrei Rinciog
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Joshua Perrymon
post date:
2011-09-16 03:28:23
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Same 661 error for me too. Thanks!
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Elena Tepardea [Extend Studio]
post date:
2011-09-16 06:17:36
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Hello,
I've added a new license in your account. Try to register this new license.
Regards,
Elena Tepardea
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A Hariri
post date:
2011-10-13 21:16:20
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Same here :) Just decided to come back to using the extension but I am getting the same error. Tried resetting but didn't work.
Thanks!
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Elena Tepardea [Extend Studio]
post date:
2011-10-14 04:38:51
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Hello,
Please check your account, I've just added a new license.
Regards,
Elena Tepardea
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A Hariri
post date:
2011-10-14 21:22:34
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Kris Murphy
post date:
2011-12-14 03:40:22
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Hi there,
I'm also having the 661 Error message. Please assist. I tried resetting the licence but it says "not registered" or something to that effect.
Thank you
Kris
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Elena Tepardea [Extend Studio]
post date:
2011-12-14 06:12:22
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Hello Kris,
Sure, I've added a new license to your account.
Regards,
Elena Tepardea
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Kris Murphy
post date:
2011-12-14 06:58:06
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Hi Elena,
Thank you very much for your assistance. Much appreciated!! :)
Regards
Kris
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Andrea Falco
post date:
2011-12-16 09:14:36
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Hi, as happened to others,
I'm having a problem - after a crash of the product and a reinstall I get the following error when trying to activate the product:
Error 661 - Product registration failed!
I have reset the license on the web site but it still doesnt work!
Please help! I need to use this product today or will miss a deadline for invoicing.
Thanks
Andrea
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Thomas Watson
post date:
2011-12-17 12:51:49
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Hi
I am getting the same error - I have yet to use the software
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Thomas Watson
post date:
2011-12-17 12:53:52
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Now working after trying again
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