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User Details |
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Tim Kirsten
post date:
2010-06-26 05:59:22
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I had to reinstall the extension and it doesn´t accept the serial number (when pressing Process - nothing happens). Also it is not possible to reset the activation...
Please help!
Thank you...
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Tim Kirsten
post date:
2010-06-26 19:20:44
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None of my purchased extensions are accepting the serial numbers and it is not possible to reset them. Please be so kind to solve this as soon as possible, as I can't finish my work!
TNX
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Andrei Rinciog [Extend Studio]
post date:
2010-06-28 06:28:03
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Hello Tim,
I just reset the license for Creative DW Rich Media pack. The license for Creative Vertical Menus could not be reset because it was never used since the last reset.
Try to use the serial numbers again for registrations. If you get an error in one of the products from the Rich Media pack try switch the order in which you register them.
If you still have problems, please send me some screenshots with the errors that you receive at support at extendstudio.com
Regards,
Andrei Rinciog
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