Creative DW Image Effects » Image effects not working

post date:

2010-08-08 12:31:34

Hi,
So far not so good
• Attempting to use the image effect extension installed on PC, Vista Home Premium and DW CS4. Java script is enabled
• On a Frames Page on a live website (www.lismoregolf.org/coursenew.html) I attempted to replace an image with the same pic with rounded corners. (Keep it simple to start with!)
• Saw the expected result in the “preview” window on the Insert work area pop up.
• Closed the Insert and returned to the Design view; the pic was replaced by an ”Extension Placeholder”? and the program appeared to “Put” some files somewhere without permission! The server side now has the “includes” folder
• Saved and tried to preview: on local PC: blank space where pic used to be and live net showed page was unchanged.
Below is the original code of one row of a table with three columns and after that the code showing the changes by the image effect extension.

Q. What do I do to preview the result in design view and in browsers?
(I have just tried same again after watching the first of the Getting Started Tutorial with same result i.e. no enhanced image inserted, just placeholder in design view and blank space in browser)

Original Code
<tr>
<td>1st & 10th hole are straight par 4s, with bunker left and trees right awaiting any loose tee shots. An accurate second shot is required to the long narrow, flat green with a deep greenside bunker on the right side waiting for victims. </td>
<td> <a name="1st10th"></a>¨   357 / 375 Yards     index 7 & 8 
<img src="images/Course/g01a.jpg" border= "3"width="343" height="279" alt="1st Tee"> 
1st & 10th Tee </td>
<td>     ¨   308 Yards     index 10 & 9 
<img src="images/Course/g01m.jpg" width="368"border= "3" height="279" alt="1st & 10th Green"> 
1st & 10th Green</td>
</tr>

Code after Image Effect inserted
<tr>
<td>1st & 10th hole are straight par 4s, with bunker left and trees right awaiting any loose tee shots. An accurate second shot is required to the long narrow, flat green with a deep greenside bunker on the right side waiting for victims. </td>
<td> <a name="1st10th"></a>¨   357 / 375 Yards     index 7 & 8 

<div id="xtdEnhancer1" name="xtdEnhancer1" style="width:610px; height:410px;overflow:hidden;"> <img src="slide/g01a.jpg" alt="Type alternative text here ...."/></div>


<script type="text/javascript"> xtdEnhancerLayout("xtdEnhancer1",null,"") </script>

 
1st & 10th Tee</td>
<td>     ¨   308 Yards     index 10 & 9 
<img src="images/Course/g01m.jpg" width="368"border= "3" height="279" alt="1st & 10th Green"> 
1st & 10th Green</td>
</tr>

Andrei Rinciog [Extend Studio]

post date:

2010-08-09 10:00:11

Hello,

The extension inserts a folder inside the root of the website with the name "includes". It uses it to store all the extension files.
Have you uploaded that folder on your server?

If its still not working please post a link to your page or send us a copy at support at extendstudio.com.

Regards,
Andrei Rinciog

post date:

2010-08-09 11:48:19

Hi,
As explained in first log there is an "includes" folder in the local web site root folder in the Image Effects folder there is a notes folder with the following xml file
<?xml version="1.0" encoding="utf-8" ?>
<dwsync>
<file name="enhancer.swf" server="217.115.115.33/wwwroot/" local="129257577654660000" remote="129257577600000000" />
<file name="flash_detect_min.js" server="217.115.115.33/wwwroot/" local="129257577654410000" remote="129257577600000000" />
<file name="xtdEnhancer1.js" server="217.115.115.33/wwwroot/" local="129257538307830000" remote="129257538000000000" />
<file name="xtdEnhancerLayout.js" server="217.115.115.33/wwwroot/" local="129257577654560000" remote="129257577600000000" />
<file name="xtdEnhancer2.js" server="217.115.115.33/wwwroot/" local="129257577653470000" remote="129257577600000000" />
</dwsync>

The includes folder is repeated on the web server side.

If the Includes folder is there and installed properly why does the Creative Image enhanced image not show in the web browser preview. As I said after putting the image in place, Design view of DW showed a placeholder for the new image but after saving the altered file a blank space appeared in the web browser preview.

The Web site is www.lismoregolf.org.
The page I tried to work on is www.lismoregolf.org/coursenew.html

Thanks
Thanks

Andrei Rinciog [Extend Studio]

post date:

2010-08-10 07:30:32

Hello,

Besides the code that you posted the first time do you have the code bellow on your page ?


<script type="text/javascript" > render_xtd_ie(); </script>


Also, in the empty space that appears in the browser, if you right click does it say there is a flash movie there or its just empty space?

Another problem might be the link to the images used by the Image Show. If you test the path to the images in the browser they work?

Could you please post a link to a page that has an ImageEffects that is not working on it? I couldn't find any ImageEffects code on the pages that you posted.

Regards,
Andrei Rinciog

post date:

2010-08-10 07:57:18

thanks,
Didn't want to put up live page with a missing photo.
Following is a page on the web with the enhanced image in but not showing, it's not linked from the main site.

http://www.lismoregolf.org/coursenew1.html

I realise the photo is too big but I wanted to make as little editing as possible.

The original page is at http://www.lismoregolf.org/coursenew.html
so that you can compare the two codes..
The enhance begin and end code seems to be there but not exactly the small piece you sent.
Thanks

Andrei Rinciog [Extend Studio]

post date:

2010-08-10 08:08:15

Hello again,

I just checked your page in all major browsers and the ImageEffects is applied on the image and it seems to function correctly. Here's a screengrab: http://www.extendstudio.com/product_assets/support_files/ie_on_chrome.PNG

What browser are you testing in? Do you have javascript enabled in that browser and Flash Player installed?

You might try to clear the browser cache and check the page again.

Regards,
Andrei

post date:

2010-08-10 08:33:05

Hi Checking the Web side server I can see the includes folder and the image effects folder within. There are fewer files in the folder than on the local web.
I see:
enhancer.swf
flash detect min js
then xtdEnhancer 1, 2, 3, and Layout (all js)

The code added to the page included "Enhancer xtdEnhancer3 begin"
That would appear to refer to the file which is on the server.......why is that not working?
Thanks

Andrei Rinciog [Extend Studio]

post date:

2010-08-10 08:50:07

Hello again,

If you see differences between the local 'includes' folder and the remote one plrease upload it again to the server.

However, as I told you in my previous post, the image enhancer seems to work on this page:

http://www.lismoregolf.org/coursenew1.html

Regards,
Andrei Rinciog

post date:

2010-08-10 09:22:50

OMG!!
I was only testing in Firefox
whereas the program works in IE8
Chrome
and Safari.
But not in Firefox on either PC or Mac.

Not your problem then but I do have Javascript enabled on Firefox..
Your program looks good...........good enough to buy
And I'm off to bother Firefox Help!!

Thanks

Andrei Rinciog [Extend Studio]

post date:

2010-08-10 09:56:08

Hi again,

Well, you are correct and it doesn't work on my Firefox either. I forgot to test in it earlier. Tested it in Chrome, Safari, IE 7 and 8 and Opera but somehow I forgot to check in Firefox. Guess I didn't thought there could be problems in it (usually what works in Chrome and Safari works in Firefox as well).

Anyway, I think you must add a doctype to your page and the problem will be solved. Before the HTML opening tag place this code:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

Regards,
Andrei

post date:

2010-08-10 10:37:00

Hi,
This is not getting any better.
The addition of the doctype did not improve anything on any browser.
I have been uninstalling/reinstalling plugins and Flashplayer then ensuring all relevant plug ins/ add ons are enabled and at present the situation is

Enhanced pic shows on
1.Chrome on PC and Mac,
2. Safari on Mac (don't know about PC)

resized but not enhanced pic shows on IE8 on PC

Adobe placeholder but no pic shows on Firefox on PC and Mac.

I would worry that the program does not work easily across paltforms and that any kind of separate code would need to be inserted in webpages (eg the doctype code)

Not really ready to close this thread
Thanks

post date:

2010-08-10 17:01:04

Managed to get the enhanced pic showing on an XP netbook with IE8 but cannot find the different "set up" which still gives me only the new Pic but not enhanced on the Vista PC in IE8.

Firefox is not showing any pic on any platform
Two shockwave plugins are installed for Firefox on my machines Shockwave Flash 10.1.82.76 and Shockwave for Director 11.0.0.458

Found this on Firefox forum but cannot understand it:

My website containing a swf file does not work now since update of 3.6.4
I have recently set up my own site using flash panorama player (swf file) which has been successfully working for a few months now: annedoncaster.co.uk. I recently did an update on my firefox browser which I am sure has caused an issue with my panoramas showing, they no longer load or show on my website. I have tried all the other browsers and they all load the panorama, which is very odd.
• @Anne: That is a tough one. I can only make it work if I disable OOPP for the Flash plugin and close and restart Firefox. It works if I copy and paste the URL of the Flash in the location bar, but as soon as I use HTML code then it fails. Apparently the plugin-container process isn't able to play that file.
You can try to file a bug report for it on https://bugzilla.mozilla.org/ to see if anything comes up.
________________________________________
See http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins ..... You can set the prefs dom.ipc.plugins.enabled.* to false on the about:config page to disable the plugin-container process. dom.ipc.plugins.enabled (currently false by default) dom.ipc.plugins.enabled.npswf32.dll (Flash)
To open the about:config page, type about:config in the location (address) bar and press the Enter key, just like you type the url of a website to open a website. If you see a warning then you can confirm that you want to access that page.
Reply to this post
•
AnonymousU... Author
Posted July 12, 2010 3:38:21 PM PDT:
i have had the same problem. I took out the part of this part of the object embed code:
classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000"
and my swf showed up.

This is not getting any easier!

Thanks again

Andrei Rinciog [Extend Studio]

post date:

2010-08-11 05:54:18

Hello,

I was able to find the source of the problem. You have an unclosed tag above the image enhancer code. Close that tag or delete it and the image is visible in Firefox.

Regards,
Andrei Rinciog

post date:

2010-08-11 07:11:48

Perfect.........and simple, for some.
Thank you very much for following through so promptly on this problem.

I am now left with only local problems with IE8 on a PC; I have to work out what is wrong with the setup on one PC which prevents it displaying a swf which is displayed on all other PCs......not your problem!

Again well done and many thanks I think you have landed a customer

best regards

Creative DW Image Effects Forum

Thread: Image effects not working