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Andreas
post date:
2009-08-05 11:38:44
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Today we installed the latest version of Flash Player 10.0.32.18 on Win XP, because some customers reported IE Crashes when calling our page. We figured out that the flash scroller provoked the crash. After disabling the scroller the error did not occur. Player versions before version 10.0.32.18 are working fine.rnHere is our affected page: http://www.friedrichstadtpalast.de/shows/_swf_qi/020100_qi.asprnrnThanks for your help,rnAndreasrn
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Martin Gagne
post date:
2009-08-05 11:59:47
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Hi,
i reported the bug just earlier today in the post before you...
The "Creative Classic Scroller" component provokes the bug.
i tried combining the "Creative Scroll Area" Component with the "Creative Scrollbar" Component Instead of using the "Creative Classic Scroller" all in one solution.
By doing this way, the browsers doesn't crash. I can acheive the same results but it means i have to redo all my pages with a scrollbar ... For me this the way i will go since i can't wait too long. Don't what causes the bug exactly but i know it's related to the flash player
Just wanted to give you a workaround i just found
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Andrei Rinciog [Extend Studio]
post date:
2009-08-06 09:06:48
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Hello guys,
Sorry for this issue that has arisen, it took us a little by surprise. We will fix the problem before Monday morning. I will post a message on the forum as soon as the updated package it is available.
Martin is correct, only the Classic Scroller crashes the browser. If you use the Creative Scroll Area and Creative Scrollbar no problem occurs. If you need this fixed before Monday, I recommend you to replace your scroller with the other two components. The usage of areas and scroll bars it’s pretty straight forward, but here’s a link to a usage tutorial in case you need some help: http://www.extendstudio.com/documentation/creative-flash-scroller/documentation/tutorials/how-to-create-an-unconventional-scroller.html
Regards,
Andrei
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Cristian Dorobantescu [Extend Studio]
post date:
2009-09-08 08:43:18
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Hi,
We have released version 1.0.2 that fixes the Firefox crash. Please go ahead and download it from the account. Just to make sure, remove the old license and reset the license before installing the new version.
Thanks everybody for helping us locate the issue!
Cristian Dorobantescu
www.extendstudio.com
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