Creative Flash Scroller Forum


box Creative Flash Scroller
With Creative Flash Scroller you can scroll any kind of Flash Content: static text, dynamic text, pictures, animations, movies. It comes with multiple scroll behaviors: touch scroll, mouse gesture scroll, scrollbar scroll and even supports mouse wheel behavior. You can add smooth scrolling or motion blur effects and customize it to suit your design, from an easy to use interface.

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Thread: license validation error

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M Jahanbakhsh

post date:
2011-10-03 07:03:19
hello,
I am using creative flash scroller as2 for more than a year and suddenly when I drag the creative scroll area into my stage, the licensing window pops up and ask me to enter my serial number. I copy paste the serial number from the website into the form and when I hit the process button it gives me an error:
---------------------------------------------------------------------
Your licensing process has failed
Error code: 001
unable to contact the server! please check your firewall.
---------------------------------------------------------------------
I am sure that my firewall has no conflict with adobe flash cs5 and I made sure of it by completely disabling my firewall and still got the same error.
I tried to reset my license through the website but I couldn't do that either, it said "You license is not registered yet ! "

please help me because I am so close to meet my project's deadline.

thank you
Elena Tepardea [Extend Studio]

post date:
2011-10-03 08:30:34
Hello,

Please try to register flash scroller as3 and tell me if this one is working.
Thank you!

Regards,
Elena Tepardea
M Jahanbakhsh

post date:
2011-10-03 09:00:45
hello,

I've downloaded and installed the flash scroller as3 and it registered successfully. after doing that I came back to my main project and tried to register the flash scroller as2 one more time, and this time it registered without any issue.

I don't understand the reason of that. I was struggling with it for two days and the solution was this simple :D

thank you.
Elena Tepardea [Extend Studio]

post date:
2011-10-03 09:22:55
Hello again,

There was probably a flash player security trust problem and the as2 version is older and it is possible that older flash player didn't allow it to connect.

Regards,
Elena Tepardea