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Mary Head
post date:
2009-03-16 22:38:31
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The Demo version I purchased copied directly into my Dreamweaver software and worked perfectly. After seeing the ease in which the menu worked, I decided to purchase. However, I didn't realize there were 2 versions, Flash and Dreamweaver and I by mistake I purchased the Flash.
They original (demo) is still working in my dreamweaver document where I need it to be; however, I do not know how to remove the Extendstudio button. How do I work with the Flash and get it over to my Dreamweaver document. I've spent many hours trying to do this. Please help.
Mary
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Andrei Rinciog [Extend Studio]
post date:
2009-03-18 08:34:51
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Hello Mary,
You can't register the DW version of the menus with the Flash product. They are separete products. If you want, we can change the license in your account, but you will have to pay the price difference between the 2 packs.
Best regards,
Andrei Rinciog
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Mary Head
post date:
2009-03-18 08:54:38
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Thanks for responding Andrei. I'm unsure if you received my last reply. What is the diff in price? Can we use my card from my last purchase? I need to have my site up and running by next week.
Thanks
Mary
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Mary Head
post date:
2009-03-18 08:55:08
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Thanks for responding Andrei. I'm unsure if you received my last reply. What is the diff in price? Can we use my card from my last purchase? I need to have my site up and running by next week.
Thanks
Mary
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Mary Head
post date:
2009-03-18 08:55:32
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Thanks for responding Andrei. I'm unsure if you received my last reply. What is the diff in price? Can we use my card from my last purchase? I need to have my site up and running by next week.
Thanks
Mary
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Andrei Rinciog [Extend Studio]
post date:
2009-03-18 09:08:26
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Hello,
The price difference is of about 50$. You can pay the difference by an electronic invoice that we send. Do you agree to pay the difference ?
Best regards,
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Mary Head
post date:
2009-03-18 09:21:07
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My first order was $30 USD. Are you saying the diff is an additional $50 USD?
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Andrei Rinciog [Extend Studio]
post date:
2009-03-18 09:26:25
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Oh, wait,
I'm sorry, I thought that you bought the entire menu package. The DW Drop Down is $53 USD, that means that you have to pay only $23 USD.
I'm sorry for the confusion I've made.
Kind regards,
Andrei Rinciog
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Mary Head
post date:
2009-03-18 09:30:28
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Thank you, Andrei. Yes, I authorize the electronic invoice of $23 USD and I will submit payment by the same credit card used in the initial purchase.
Mary
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Mary Head
post date:
2009-03-19 13:21:45
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Andrei, can you send the invoice. I'd really like to have this resolved before my manager gets back from his trip.
Thanks
Mary
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Mary Head
post date:
2009-03-26 09:09:20
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Andrei, can you tell me how to proceed with the invoice or payment for obtaining the Dreamweaver Drop Down Menu?
Thanks
Mary
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