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User Details |
message
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kenny
post date:
2008-07-15 08:13:35
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Hi,
I tried the trial version and I have no idea why running that slow when i preview it? Any solution that can solve this out?
Thanks
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Lavinia Iancu [Extend Studio]
post date:
2008-07-16 08:09:24
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Hello Kenny,
In order to figure this issue out, please send us the following information:
The Flash version and the operating system you are using;
The version of the component;
The approximate number of fonts you have installed.
If you are using a Mac, the cause may be the large number of fonts. If you are using Windows, the problem may be caused by leaving the preview open for a longer period of time.
If you decrease the number of fonts or if you leave the preview window open for a shorter amount of time, things should be fine.
This issue will be fixed within the next release of our products. We apologize for the inconveniences caused and if you have other questions, please contact us.
Sincerely,
Lavinia Iancu
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kenny
post date:
2008-07-17 01:23:05
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Dear Lavinia Lance,
Well.. here is my list..
1. I'm using Flash CS3 Pro
2. Flash Player 9
3. Never open for long time
4. Preview straight after I designed
5. Using normal font to design.
really dissapointed! please help!
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Lavinia Iancu [Extend Studio]
post date:
2008-07-17 04:17:08
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Hi,
We apologize for the inconveniences caused by this issue. Please tell us how many fonts you have installed on your computer, and also what operating system you are using. Thank you for your understanding.
Regards,
Lavinia Iancu
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