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User Details |
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Richard Bradford
post date:
2010-06-27 15:24:32
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Why do I have to type in serial every time I open file?
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Andrei Brebulet [Extend Studio]
post date:
2010-06-28 04:38:55
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Hello Richard,
Do you have administrator rights on the machine you're using or do you use any security programs like deep freeze? You should only be prompted for the serial after reinstalling the component or after reseting the license from your account on our site.
Best regards,
Andrei Brebulet
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Holly Michael
post date:
2010-09-22 18:00:46
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This is happening to me as well and it is in a constant loop rendering this product useless to me.
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Andrei Rinciog [Extend Studio]
post date:
2010-09-23 04:48:26
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Hello,
Could we do for a desktop sharing session so I could take a look at what's happening on your computer?
Regards,
Andrei Rinciog
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