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User Details |
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Brad Marlin
post date:
2009-08-01 12:19:52
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I have been using a menu on my site for almost a year and now all of a sudden some of the links in the dropdown menu are not working. It seems the first 3 under the Products menu are working but not the rest. Pleae have a look at http://www.westcoastbagcompany.com/ look at the Products sub menu.
Brad
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Andrei Rinciog [Extend Studio]
post date:
2009-08-03 09:12:15
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Hello Brad,
Yes, this problem has been noticed on Friday. We are currently looking into it and we will come with an update in the following days.
Regards,
Andrei Rinciog
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Brad Marlin
post date:
2009-08-03 14:07:05
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How long is the following days?? My clients are freaking out. How will we all be notified?
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Andrei Rinciog [Extend Studio]
post date:
2009-08-04 06:40:48
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Hello Brad,
We are working to resolve it as fast as possible. If nothing goes wrong, we should have a fix by the end of this week. We will notify all our users by posting on our forum and blog and by sending an email to the clients that reported this problem.
Regards,
Andrei Rinciog
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Daniel Hawksworth
post date:
2009-08-05 15:37:53
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Hello mine is also not working
www.fieldlanefc.org.uk
Thanks
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Andrei Rinciog [Extend Studio]
post date:
2009-08-11 05:32:16
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Hello guys,
Still working hard to find a resolution here. No success for the moment but we will not give up. I hope that we will have something today or tomorrow.
Regards,
Andrei
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Andrei Rinciog [Extend Studio]
post date:
2009-08-12 10:52:38
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Hi,
Done it guys, here's the link to the fix patch:
http://www.extendstudio.com/product_assets/support_files/menuDisplay_fix_patch.zip
Inside the zip archive you will find two files: an mxp file and a js file.
The mxp file handles the recent IE 8 bug, you need install it using the extension manager, like any extension.
The js file handles an incompatibility with the AddThis widget. The file “menuDisplay_addThisFix.js” needs to be renamed to “menuDisplay.js” and insert it into the includes folder from your website.
Notes:
- It’s better put the “menuDisplay.js” file that fixes the AddThis problem inside your “includes” folder at the end of the development so you won’t have to replace it every time you edit a menu;
- “menuDisplay_addThisFix.js” includes the IE 8 fix, but the IE8_fix.mxp doesn’t include the AddThis fix.
Regards,
Andrei
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