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post date:
2011-10-10 15:38:13
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Hi,
Menu has stopped working after ie 9 upgrade - PLEASE HELP!
Site: www.peaksflyfishing.com
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Andrei Rinciog [Extend Studio]
post date:
2011-10-11 09:24:20
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Hello,
I tested your page on IE 9 and the menu is working. Are you sure you have Flash Player installed on your browser?
Regards,
Andrei Rinciog
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post date:
2011-10-12 15:11:00
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Yes flash is installed. The menu is displaying but the options do nothing when clicked on apart from the options that navigate away from the site.
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Andrei Rinciog [Extend Studio]
post date:
2011-10-14 04:51:50
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Hello,
The buttons work, except the ones that have href empty and don't go anywhere. For example the "Tuition" button and "Blog". Those buttons when they are clicked the only action that they make is to open the submenus.
But this is the same on all browsers. There is no difference in IE 9.
Please send me some screenshots by email to support at extendstudio.com.
Regards,
Andrei Rinciog
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post date:
2011-10-14 06:26:25
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But this is the problem. There are no href empty tags. All menu options have links. It's only in ie9 that they don't work. Try FireFox And you will see.
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post date:
2011-10-18 04:57:51
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Guys - it's been 4 days since my last post (above) and no reply!! This issue is still ongoing.
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post date:
2011-10-18 05:35:05
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Update - menu works in ie 9 with compatability mode switched on...
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post date:
2011-10-20 06:43:30
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Guys it.s now 6 days since I came back to you and no reply??!! Please can you look in to this ASAP!
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Andrei Rinciog [Extend Studio]
post date:
2011-10-20 06:57:38
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Hello,
Sorry for the late reply. Honestly I did not receive any notifications for your replies.
The buttons "Tuition" and "Blog" don't have a link on any browser that I've checked.
Please try to check the page again in Firefox but delete the cache first. I think that you are checking a cached version of the page.
Tell me if you see any difference after the cache change.
Regards,
Andrei Rinciog
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post date:
2011-10-20 07:10:50
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cleared the cache and yes the links are still there on firefox - tuition and blog open up a sub menu with other options.
just to recap
all menu options have links and the site has been running for well over a year with this menu. the menu works on ie 8, chrome & firefox but only in ie9 with compatability mode on.
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post date:
2011-10-20 07:31:34
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Sorry Andrei - I decided to stop using creative menus and go with another system.
Thanks for you help.
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Andrei Rinciog [Extend Studio]
post date:
2011-10-20 08:12:36
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Hello,
Sorry to hear that. The issue really did not replicate on our systems, we tested on more than one computer and on all browsers the URL value for that button was absent.
Regards,
Andrei Rinciog
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Denise Chapman
post date:
2011-10-21 15:48:09
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Hi, I am having same issue. IE9... www.bizzybutler.com However, client only gets the text menu version and yes, she has Flash installed. When I look at the menu in IE9, it is not centered. I will switch to another menu as well if this can't be resolved asap. Please advise. Thanks.
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Denise Chapman
post date:
2011-10-26 14:59:13
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Can I get an answer on this one, too?
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Elena Tepardea [Extend Studio]
post date:
2011-10-27 06:09:01
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Hello,
I've just sent you a fix patch by e-mail.
Regards,
Elena Tepardea
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