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Dale Rehus
post date:
2010-05-06 16:12:11
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We've been struggling with this problem for some time now. We created a site with CM's and it looks great, but anything just below the menu area cannot be clicked or scrolled. Its like an invisible field is blocking those items.rnrnWe tried setting the menu z-index to zero or 1 and the div below it to 999, but whenever the persistent submenus are checked in the dialog box, they block the buttons or links from working. Turn off the persistent subs and it works okay.rnrnI would much rather have the subs persistent, as it shows people where they are within the site. Is there any fix for this?rnrnDale
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Dale Rehus
post date:
2010-05-06 16:30:02
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By the way, the URL is www.jumbomax.com. The page which we are trying to fix is
http://jumbomaxgrips.com/where_to_buy.html
If I turn on persistent submenus, you would not be able to enter text in the location box or use the blue scroll button.
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Andrei Brebulet [Extend Studio]
post date:
2010-05-07 09:59:53
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Helo Dale,
We have someone working on this right now. I'll let you know the moment we'll have a solution.
Best regards,
Andrei Brebulet
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Andrei Brebulet [Extend Studio]
post date:
2010-05-12 11:41:10
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Hello again Dale,
Sorry for the delay, we've been quite busy around here. We will release a fix for this issue in a few days. The only workaround, for now, is to not use persistent submenus.
Best regards,
Andrei Brebulet
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E.J.M. Dingemans
post date:
2010-11-04 03:30:26
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"but anything just below the menu area cannot be clicked or scrolled. Its like an invisible field is blocking those items."
Is there a solution to this issue yet?
I'm having the same problem. In IE 7 or 8 the scrollbar is not accessible after a menu dropdown. Firefox and Safari work fine.
http://www.droomsites.com/zizi
please help
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Andrei Rinciog [Extend Studio]
post date:
2010-11-08 04:26:32
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Hello,
Sorry for the delay. We managed to develop a fix package and I will send it to you by email, today.
Install it using the Extension Manager without uninstalling the main extension.
Regards,
Andrei Rinciog
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Michael Blankenberg
post date:
2010-11-10 05:11:43
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Hello Andrei,
My collegue, E.J.M. Dingemans, hasn't received the fix yet. The Creative Menus extension was ordered through her account.
Could you please email the fix to the e-mailadress under this account?
Thanx.
Regards,
Michael
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Andrei Rinciog [Extend Studio]
post date:
2010-11-10 05:35:27
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Hello Michael,
Sorry that you haven't received the package yet. On my mail it says that the email was sent without any problems.
I will send it again to the email on your account.
Regards,
Andrei rinciog
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Andrei Rinciog [Extend Studio]
post date:
2010-11-10 05:36:55
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Just sent it.
Please tell me if you don't receive it in the next 20 minutes.
Regards,
Andrei
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Dale Rehus
post date:
2010-11-10 08:41:57
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Can you email me the fix as well?
Thank you.
Dale
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Andrei Rinciog [Extend Studio]
post date:
2010-11-10 09:19:19
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Hello Dale,
Sure. I will send it right away.
We will eventually add this in the next update of the product. So, it won't be needed for versions newer than 1.7.4
Regards,
Andrei Rinciog
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Luis Castro
post date:
2011-02-01 14:43:40
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I have this problem on links, textarea, select, and input!!!
Could you help me???
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Andrei Rinciog [Extend Studio]
post date:
2011-02-02 10:01:43
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Hello Luis,
I will send you the package right away.
Regards,
Andrei Rinciog
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Robert Baich
post date:
2011-03-07 13:31:47
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Hello,
I am currently having the same issue with the menu. I am running version 1.7.4 but it seems to do the same thing. In internet explorer I mouse over the menu and it causes the page to stop scrolling. I have to basically move my mouse to the outside of the nav container on the left or right of the screen to get scrolling functionality back.
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Andrei Rinciog [Extend Studio]
post date:
2011-03-08 04:25:50
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Hello Robert,
Yes, we haven't included the fix in an update yet. I will send you an email with the package.
Regards,
Andrei Rinciog
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Robert Baich
post date:
2011-03-08 09:36:38
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Thank you for the reply, I will be waiting for your email.
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Robert Baich
post date:
2011-03-08 14:49:59
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Hi Andrei,
I recieved the fix and installed it, but I am still having the same issues. If I use a drop down or tabbed menu, I still lose the ability to scroll. It doesnt seem to be an issue with the vertical menu though. I created a test page, and dropped in 3 vertical menus and when I check with IE I have no issues. The only time I lose scrolling is when I am actually on the menu. As soon as I move the mouse off of the menu area I can scroll normally. I am unable to do the same with the drop down and tabbed menus. If they are inserted, I lose all scrolling ability underneath of them. I did a tabbed and drop down that were 900 x 70 and once I scroll over them I lose ability to scroll the entire page underneath.
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Andrei Rinciog [Extend Studio]
post date:
2011-03-09 03:45:53
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Hello,
The patch that I sent you should have fixed the exact problems that you have. I think that the javascript changes aren't applied because the extension uses the cached version of the file.
Please delete Dreamweaver cache file and try again. http://www.extendstudio.com/documentation/creative-dw-dropdown-menu/documentation/faq/faq2.html#cache_procedure
Also, if you test your pages online, please make sure that you re-upload the folder "includes" that holds the javascript files needed by the menu.
Regards,
Andrei Rinciog
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Robert Baich
post date:
2011-03-09 10:28:10
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Hi Andrei,
I have done these steps and still nothing. Once I received the fix, I installed the file per instructions from the email you sent. I restarted Dreamweaver and tested. After that didn't fix the problem, I started over from scratch. First, I deleted all files from within the website folder that had a menu within them. Second, I disabled/uninstalled the fix and restarted dreamweaver. Third, I disabled/uninstalled the dw menu pack and restarted dreamweaver. I rebooted my computer, then went and deleted the cache file. I installed the dw menu pack and started dreamweaver. After starting dreamweaver I checked to make sure it was installed. I then ran the fix and let that install. I restarted dreamweaver. All of these steps and it still didn't correct the issue.
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Andrei Rinciog [Extend Studio]
post date:
2011-03-10 03:45:27
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Hello Robert,
Could you please send me an archive with the page that gives you problems by email? You can send it to support at extendstudio.com.
Or you can send me a link if you have website online.
Regards,
Andrei Rinciog
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Robert Baich
post date:
2011-03-10 13:03:32
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Hi Andrei,
I sent you the files and everything from the page the nav is on.
Thanks,
Robert
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