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message
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Maj Ballegaard
post date:
2010-04-22 12:38:00
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Hi!
Yesterday I bought Creative DW Menus. But i cant get it to work probely. I get the WinFileCash error all the time. I have tried to delete several times, I even tried to delete the whole configuration folder, I have tried installing on another PC and I have also tried the demo version, all with the same result. How can we solve this problem?, Please help!
Maj Ballegaard
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Andrei Brebulet [Extend Studio]
post date:
2010-04-23 05:12:05
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Hello,
It's ok to delete the winfile cache before you use a component for the first time but you don't have to delete it every time you use it. You can check the "do not show this message again" (or something like that) check box if you do not want to receive the error every time.
Best regards,
Andrei
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Maj Ballegaard
post date:
2010-04-23 09:09:29
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Hi!
I Think you misunderstand mé, the program don't work. Everytime I try to Update the menus I get a error message about the winfile cache. And it does not help deleting it.
Best regard
maj Ballegaard
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Andrei Rinciog [Extend Studio]
post date:
2010-04-23 10:04:11
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Hello,
This is the normal behavior in the latest packages of Creative Menus. After you install the extension, it gives you a pop-up warning that you should delete the file cache of Dreamweaver. If you already deleted that file, you can ignore that message and press the "ok" button to continue to the interface.
That pop-up will continue to appear until you check the "do not show this again" box from its bottom-left corner. After you check that box, click on the "Ok" button and it won't appear anymore.
Regards,
Andrei Rinciog
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Maj Ballegaard
post date:
2010-04-23 12:43:13
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Hello!
Forget all about that pop-up window. I get this error message:
While executing onClick in xtd_CM_CreatMenuV.htm, the following JavaScrip error(s) occurred:
At line 942 of file C:ProgrammerDreamweaverDreamweaver8configurationCommandsxtd_CM_UIApi.js":
Exception thrown in native function.
Best Regards
Maj
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Cristian Dorobantescu [Extend Studio]
post date:
2010-04-25 13:38:35
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Hi Maj,
Do you think it would be possible to make a desktop sharing session with you to see exactly what's going on your machine?
Thanks,
Cristian
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Maj Ballegaard
post date:
2010-04-25 15:07:54
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Hi christian!
It would be nice if could help us via desktop sharing. When do you have the time?
Best regards
maj Ballegaard
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Cristian Dorobantescu [Extend Studio]
post date:
2010-04-26 01:46:09
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Hi Maj,
We are GMT +2 (Europe). Please contact us at support@extendstudio.com so we could establish the details.
Thanks,
Cristian
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