|
User Details |
message
|
|
Faudemer
post date:
2009-01-14 04:42:45
|
|
Hello (excuse my english i'm french)rnI bought Flash Cs4 and i want to install my creativemovie Fx2 but my serial is refused. (error 301)rnI kept Flash Cs3 active for works and problem with Cs4 trainning. rnthanks for your helprnStephane
|
|
|
Andrei Rinciog [Extend Studio]
post date:
2009-01-15 11:42:30
|
Hello,
I understand that you have our license installed on CS 3 and that you now wish to install it on CS 4 as well. In order for the license to work you will need to reset your license code first. Go to "My products" in our website and then click on the "Reset license" button correspondent to the MovieFX v2 component.
If i didn't understood corectly the problem, i apologize and please write us back.
Best regards,
Andrei Rinciog
|
|
|
Faudemer
post date:
2009-01-21 11:13:06
|
Hello,
thank you for your response.
i understand but i thought that my license was good for my two version of software on my single station. i cant unistall cs3 for now.
Best regards
Stephane
|
|
|
Faudemer
post date:
2009-01-21 11:16:01
|
hello
If i reset my license, my Movie FX2 version cs3 will not function any more ?
I can't use on my tow version in the same time ?
thank you
Stephane
|
|
|
Andrei Rinciog [Extend Studio]
post date:
2009-01-21 12:12:14
|
Hello,
No, you can't use it on both versions on the same time. They work like two different installations and you will have to reset the license each time you want to use on the other version. You can reset your license as many times as you want. There is no limitation.
Best regards,
Andrei Rinciog
|
|
|
Miki hog
post date:
2010-03-29 08:21:00
|
Hello. I have same problem and when I try to reset my licence, a massage pop ups "You license is not registered yet !"
What now?
|
|
|
Andrei Rinciog [Extend Studio]
post date:
2010-03-29 12:34:51
|
Hello,
If the license is not registered then you don't need to reset and you can simply use it to register your component.
In case you bought Flash FX, please make sure that you use the Flash FX license and not the MovieFX v1 license.
Regards,
Andrei Rinciog
|
|
