Thread: Trial not working

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Greg Hayward

post date:
2012-01-04 18:06:03
Hello When my trial download of Flexi CSS loads in Dreamweaver the dialog says that my trial period of 10 days has expired and as such I have not been able to use the trial successfully. I do not have the trial serial or license, however I do have my password to log into my account in my password email sent by you but can't find the relevant numbers in my account. Please advise.Thanks in advancegregh1962@gmail.com
Elena Tepardea [Extend Studio]

post date:
2012-01-05 11:30:23
Hello,It has been a server issue and we had just fixed it. You r trial should be working fine now!Sorry for the inconveniences!Best Regards,Elena Tepardea
Toplina

post date:
2012-03-09 07:17:49
Toplina

post date:
2012-03-09 07:18:55
How do get the trial serial number as the trial on dreamweaver it's not working, it says trial period of 5 days has expired
Elena Tepardea [Extend Studio]

post date:
2012-03-09 07:26:45
Hello,You have downloaded the trial and even if 5 days haven't passed you get the Trial Expired message? In order to get a serial number, you'll have to buy the extension. Let me know what extension are you testing and if it's the first time when you are downloading the trial on your computer.Thank you for the info!Regards,Elena Tepardea
Toplina

post date:
2012-03-09 07:29:52
I have downloaded few just one hour ago. So it it a first time that I will be testing this: Jquery Bundle, Dreamweaver CSS Pack and Creative dw rich media pack pro
Toplina

post date:
2012-03-09 08:03:33
So how do I test this extensions?
Elena Tepardea [Extend Studio]

post date:
2012-03-09 08:11:39
Hello,That is very strange!Please make sure that you have Internet connection on the computer where you have the extensions installed. Your computer must communicate with our server at the moment you open the extensions.Check that and tell me if they are working.Regards,Elena Tepardea
Toplina

post date:
2012-03-09 08:31:36
All the other are working now except the Jquery power slider it's not. Once I try to insert it come up and in two seconds it's asking me to put the serial key in ?
Elena Tepardea [Extend Studio]

post date:
2012-03-09 09:59:17
Hello,I have added a temporary 5 days license to your account. Please find the serial there.Regards,Elena Tepardea
Toplina

post date:
2012-03-09 11:27:15
Many thanks Elena