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Jael Clark
post date:
2009-02-28 14:50:14
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I have been using the "Creative DW Image Show PRO" since I purchased it about 2 weeks ago, it has been working fine except this morning when I began to edit a slide show, I got a pop up will appear saying "Your license appears to be invalid", then when I proceed to enter the license number provided to me I get another pop up saying "License validation failed! code: <br".... I have tried typing the license number in, copy and pasting, and reseting the license number online... so far no success. PLESE HELP!! I need to finish my website.
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Andrei Rinciog [Extend Studio]
post date:
2009-03-03 10:28:58
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Hello,
Our licensing server went down from Saturday to Sunday and that’s why your licenses appeared invalid.
We have fixed this yesterday but you must register your product again ( you should first reset your license number ).
I apologize in the name of the ExtendStudio team and we promise it won’t happen again in the future.
Best regards,
Andrei Rinciog
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