Thread: Can\\\'t Install PowerSliderDesignEditor.air

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Lauren Francisco

post date:
2011-12-27 16:12:20
After double-clicking the file and moving through a couple of choices I get the following message:
"The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author."

I know I have the most current version of Adobe Air because earlier today I had to update it.

Do you think your installation file is not working because of Air's newest version? Any ideas or help would greatly be appreciated.

Lauren
Lauren Francisco

post date:
2012-01-03 10:21:22
UPDATE:
I went back through your the "Install Tutorial" (http://www.extendstudio.com/jquery-slider-dreamweaver/documentation.html) today and was able to get it to open. I think I may not have allowed the Extension Manager and Dreamweaver to maybe process that the mxp file was installed. Either that or just fresh eyes going through the process again. :-)

I do appreciate your documentation and hope that your product meets my needs. It appears you are thorough and offer great tools.

Lauren
Elena Tepardea [Extend Studio]

post date:
2012-01-05 11:07:38
Hello,

I am glad that the extension works now. This issue is usually happening when the download isn't complete.
However, if you will encounter this problem again don't hesitate to contact us!