Thread: Can someone please reply to my TextFX post? (in the TextFX Support Area)

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Michael

post date:
2008-02-07 14:04:48
Hi Monica or Horea or anyone else who I see is answering posts on here.

I've put 2 posts up on the TextFX support area asking either for help or a refund for my issue with TextFX. I'm actually one of the easy to deal with customers who doesn't give people a hard time when there are issues, I know that problems can arise, but I really would appreciate some kind of acknowledgement that you guys are looking into my issue. I've sent the Flash file, emailed, posted and everything and I've got nothing back so I have no idea where this issue is with regards to solution.

The MovieFX is working just fine, so it's only the TextFX problem I need resolved.

If you feel this is something that won't be able to be solved, can we please organize a refund?

I would greatly appreciate a response of some kind regarding this issue.

Many thanks!

Michael
Michael

post date:
2008-02-11 11:58:14
For anyone other users, just wanted to put a quick post up here letting people know that I did get a support response the other day with an updated component that now works.

Just thought it's only fair to let people know when Extend studio get things right too.

Thanks guys,

Michael