In this section you can find a list of our customers' most frequent question regarding Creating Flash Scroller. As soon as our Support team gathers new questions from your emails and from yours posts on the Forum, they will be centralized here. If you have a question, a suggestion or a tutorial request, please contact us and we will answer promptly.
A1: Usually, it's enough to drag an instance of the scroller from the Components panel over the movie clip on the stage; automatically, both the instance of the movie clip and the Target field of the scroller (Component Inspector>General) will be given the same name. If the stage is full of movie clips and a mistake happens, you can manually assign them the name of your wish (the same for both).
A2: There are two things you have to make sure that happen; the first is to have the exact name of the movie clip from the library, in the Target field (Component Inspector>General) and the second is to export the movie clip for ActionScript. In order to do the later, double-click the movie clip in the Library panel and select „Linkage”; then, tick the Export for ActionScript checkbox.
A3: Continous Scroll Delay is a parameter that controls the scrollbar's behaviour when the button is kept pressed; if you click on a navigation button (Up/Down/Left/Right) and keep it pressed, the scrolling will start only after X/1000 seconds (where X is the value of the Continous Scroll Delay).
A4: The steps of creating a custom skin are the following: firstly, use the „Click here to create your custom skin!” link and give your skin a name. Here you can specify the offsets of your scrollbars as well if you want (the values represent pixels and the sign of the numbers mean: positive – moving away from the scroll area, negative – moving to the scroll area and even over it). The next step is to create all the required elements as movie clips on the stage (don't forget to follow the naming and resizing rules!). Finally, from the list of skins, pick Custom and preview your file to see if it's what you expected. If you are satisfied, I recommend you to save your Skin from the Presets tab of the Component Inspector. For a more detailed explanation, check the „How to create a custom skin” tutorial.
A5: The similarity between these two types of scrolling is that you control both by moving the mouse pointer over the scrolling area. How you control it represents the difference; the principle of the Mouse Relative scrolling type is the following: in the center of the image there is a square zone (given my the No Mouse Scroll X and Y parameteres) where the image stands still. When you move out of it, the scrolling starts, its speed increasing gradually as you go further away from the center (the maximum speed is given by the Mouse Scroll Speed parameter). With Mouse Absolute scrolling type, the things are much different; here, the position of the mouse pointer over the scrolling area gives the position of the image shown (as if the scrolling area would be the image miniaturised and the part over which we roll-on is shown).
A6: A very important thing you have to remember when using the Creating Flash Scroller is to copy the skins into the Library of the „.fla” file you are going to use. Just open the „skins.fla” file in Flash and copy the skins from one Library to the other.
A7: In order to attach a scrollbar to a scroll area, you have to drag instances of the scrollbar and the scroll area on the stage first. Then, give a name to the instance of the scroll area; after this, open The Component Inspector while the scrollbar is selected and insert the same name in the target field (Component Inspector>General).
A8: In order to obtain a satisfactory result, you have to refresh the scrollbars position. To do that, just disable the Auto Position option and then enable it again.
A9: The procedure for doing this is the following: uninstall the Demo version you were previously using. Install the Full version, and after you registered it and it is fully functional, open your previous projects. Drag-and-drop the full-version-component from the Components panel to your Library and replace the files. Now you should have the full-version of the Scroller on your past projects.
A10: Always place your Classic Scroller or your Scroll Area at integer coordinates (X=7.0 instead of X=7.3). This way, you avoid problems with the placement of the Scrollbars.
A11: This is a known Flash bug; the width and height is not correctly reported. We are trying to find a workaround for this issue, but in the meantime you can add at the end of the text a small transparent shape, or hit enter at the end of the text several times, this way the reading of the movie clip height is corrected.