In this section you can find a list of our customers' most frequent questions regarding Creating Flash Scroller. As soon as our Support team gathers new questions from your emails and from yours posts on the Forum, they will be centralized here. If you have a question, a suggestion or a tutorial request, please contact us at support@extendstudio.com and we will answer promptly.
A1: There are two ways in which you can do that; the first requires no user input and is done simply by enabling the Loop option from the General tab>General Settings section – like this, the show will loop endlessly until a new webpage is loaded in the browser. If we would like to give the user the possibility to replay the Image Show, we can add a Replay control from the Theme tab>Controls section.
A2: The Theme selection (the Theme tab>General Settings section) has an impact on the appearance of the show by changing the predominant two colors and the appearance of the controls (the preloader, sound control and replay). Although each theme has its base colors, you can manually change them by simply selecting other colors from the adjacent Color Chooser.
A3: The audio files accepted as a soundtrack are the ones with the ".mp3" extension.
A4: All the options you set-up, starting from size, effects, links, theme or enhancements; the sound as well is preserved. One thing you have to keep in mind is that it is the best to use presets on shows with the same number of slides; nevertheless, even if you don't do that, presets will still work. If the number of slides of the preset is smaller than the one of the new show, only the first slides of the show will take the effects from the preset while the others will keep their own effects, while if the number of slides of the preset is larger than the one of the new show, only the configuration of the first slides of the preset will be used, and the rest of it will be discarded.
A5: This effect, although it doesn't show when running the show only once, still exists. You will see it if you enable the "Loop" option or use the "Replay" control. The reason why Image Show behaves like this is mainly fashion, as it looks better if the show ends with your last slide instead of only the background.
A6: The security warning given by Flash Player appears because you are testing the page locally; when you will upload your files on the web, the message will disappear. In order to solve the problem and be able to test the page on your computer, you have to allow the file to be displayed properly, from the Flash Player settings. More information about this you can find by visiting the „How to test a website locally” tutorial.