| User Details | message |
|---|---|
| Rick Richardson Sat, 22 Sep 2007 |
I have been using DW Drop Down Menus for about a week and today when I went to add a menu to a page, Dreamweaver crashed and I had to restart it. When that happened, I was prompted to enter my license code again. I entered it and got the error message "License validation failed. Error Code 201". Thanks for your help, Rick Richardson |
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| Horea Radu [eXtend] Mon, 24 Sep 2007 |
Hello, Please reset your serial number and try again. You can do this by logging into your extendstudio.com account and using the Reset link in the Account -> My products section. If you still have problems with the serial number please send me your order information at support[AT]extendstudio[DOT]com and I will look into it. Best regards, Horea RADU, Extend Studio. |
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| John Griffith Tue, 16 Oct 2007 |
I have paid for DW Drop Down, and installed it with Adobe Extension Manager. Every time I attempt to insert a drop down menu, DW crashes. I don't get an opportunity to enter the serial number. Please contact me to help. Thanks. John |
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| Horea Radu [eXtend] Fri, 19 Oct 2007 |
Hello John, I have sent you by email another version of the extension. Please try it and let me know if you still have problems. Best regards, Horea RADU, Extend Studio |
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| Mike Goodwin Fri, 11 Jan 2008 |
I am having a problem with the plugin. I can use it once in a session. If I go back to edit or add a menu Dreamweaver crashes. I then re-open Dreamweaver and can use the plugin only once. If I click to edit Dreamweaver will crash again. The only way I get around the crashes is to close Dreamweaver, re-open it, update my file and then preview it. If I want to make another edit I then need to close and open Dreamweaver again. I am working on a Mac Version 10.4.11 |
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| Catalin Serban [eXtend] Tue, 15 Jan 2008 |
Hello Mike, We have fixed some mac issues and this might solve your problem too. I will send you the updated version by email. We will also make it available on the website in a few days. Best regards, Catalin Serban |
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| Tom Moulton Sun, 23 Mar 2008 |
I am having the same problems with the DW drop down menus. Dreamweaver crashes when I go to add a menu and then my license will not work. Is there fix in the works, seems like this is a common probelm. |
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| Lavinia Iancu [eXtend] Mon, 24 Mar 2008 |
Hello Tom, Please give us more details about your configuration: - the operating system; - the menu version you are using; - the Dreamweaver version. Kind regards, Lavinia Iancu |
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| Tom Moulton Mon, 24 Mar 2008 |
The computer is a MacPro 2.8 dual quad core, 6 Gb of ram. OS is Mac 10.5 The Dreamweaver is CS3 fully up to date. |
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| Lavinia Iancu [eXtend] Wed, 26 Mar 2008 |
Hello Tom, Please download the latest version of the extension and see if the problem persists. Kind regards, Lavinia Iancu |
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